Location Shanghai, China Date Posted June 12, 2015 Specialism Sales & Marketing
External Job Description The GSCL(Global Supply Chain & Logistics) organization is a world class logistics organization which provides employees with an opportunity to develop and excel in a dynamic and challenging environment. The Logistics organization is an integral part of OFS and is committed to be the Value logistics enabler with global operations providing best delivery experience, high quality and cost optimized solutions.The LC-China Order Management (OM) manager leads a team who is the interface with Customer Operations Centers, procurement and planners around the globe to coordinate deliveries to external customers. The team strives towards the goal of delivering best customer experience by working seamlessly across functions, maintaining the highest level of compliance and adherence to Standards of Business Conduct. The OM Manager is also the order/delivery process expert, driving constant process improvement and standardization regionally/globally.Primary responsibilities:

- Lead, coach and develop team with direct responsibility for the managing logistics processes; order rescheduling, reverse logistics, DEFOA processing and delivery management to trade, service, and internal customers for the LC-China operation in China
- Lead and champion continuous process improvement/transformation projects, working in teams across the Asia Pacific region or globally
- Order forecasting, planning and tracking
- Track On-Time delivery performance and Defective-On-Arrival performance
- Functions as the OFS focal point in interactions with Customer Operations Center organization
- Drives revenue maximization, working closely with Customer Operations and factories
- Responsible to ensure compliance to internal and external requirements and to enhance customer experience while optimizing cost & maintaining quality External Qualifications - Bachelor’s degree in Business or Supply Chain. 9+ years of relevant experience, and 3+ years in a managerial role.
- Proven ability to lead, coach and develop employees
- Strong project management skills
- Fluent in English, demonstrated effectiveness with interpersonal skills, presentation, written and verbal communication skills.
- Strong logistics and supply chain knowledge with excellent analytical skills
- Demonstrated ability and knowledge in business finance/analysis
- Demonstrated experience/knowledge of SAP, Lean and Six Sigma techniques
- Working experience in a multinational company is a plus


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